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PRIVACY POLICY

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RAAH - Journey to Her Programs
Grimbell Business Solutions LLP

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Effective Date: 1st Sep 2025
Last Updated: 10th Sep 2025

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1. INTRODUCTION

Grimbell Business Solutions LLP ("we," "us," "our," or "Company") operates the RAAH - Journey to Her programs, India's first journey-themed programs exclusively for women. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you participate in our programs.

Contact Information:

  • Address: 401 - Trios, Balaji Business Center, NR. Royal Court Banquet, Mumbai Bangalore Highway, Baner Pune, India 411045

  • Email: business@grimbell.com

  • GST: 27AAZFG5867A1ZW

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2. INFORMATION WE COLLECT

2.1 Personal Information

We collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Payment information (processed through Razorpay)

  • Program participation data and progress

  • Communication records

2.2 Technical Information

  • IP address and device information

  • Browser type and version

  • Usage patterns on our platforms

  • Zoom meeting participation data

2.3 Program Content

  • Session recordings (owned by Grimbell Business Solutions LLP)

  • Assignment submissions

  • Feedback and evaluation responses

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3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Deliver the RAAH programs (Radient Express Workshop, Udaan Express Mastermind, VIP Program & Bootcamp)

  • Process payments and manage billing

  • Provide customer support

  • Send program updates and communications

  • Share session recordings with program participants

  • Conduct program evaluation and improvement

  • Marketing and promotional activities

  • Comply with legal obligations

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4. INFORMATION SHARING AND DISCLOSURE

4.1 With Affiliates

We may share your information with our affiliate partners and associated businesses for program delivery and marketing purposes.

4.2 Service Providers

We share information with third-party service providers including:

  • Razorpay & other payment gateways (payment processing)

  • Zoom (video conferencing)

  • Learning Management System providers

  • Email marketing platforms

  • Meta Platforms

4.3 Legal Requirements

We may disclose information when required by law, court order, or government regulation.

4.4 Business Transfers

In the event of merger, acquisition, or business transfer, your information may be transferred to the new entity.

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5. DATA RETENTION

We retain your personal information for the entire duration of our business operations unless:

  • You request deletion (subject to legal and business requirements)

  • Required by law to delete sooner

  • No longer necessary for program delivery

Program Content Access:

  • Radient Express Workshop: 3 months access to recordings

  • Udaan Express Mastermind & VIP Program: 6 months access to recordings and LMS content

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6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure data transmission protocols

  • Access controls and authentication

  • Regular security assessments

  • Staff training on data protection

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7. YOUR RIGHTS

You have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion (subject to business and legal requirements)

  • Withdraw consent for marketing communications

  • Lodge complaints with data protection authorities

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8. COOKIES AND TRACKING

We use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website usage

  • Deliver targeted content

  • Remember your preferences

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9. THIRD-PARTY LINKS

Our platforms may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

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10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place for such transfers.

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11. CHILDREN'S PRIVACY

Our programs are designed for adult women. We do not knowingly collect information from individuals under 18 years of age.

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12. MARKETING COMMUNICATIONS

We may use your information for marketing purposes including:

  • Email newsletters

  • Program announcements

  • Special offers and promotions

  • Success stories and testimonials (with consent)

You can opt-out of marketing communications at any time.

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13. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of significant changes via email or program announcements.

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14. CONTACT US

For questions about this Privacy Policy or your personal information:

business@grimbell.com

This Privacy Policy is governed by the laws of (Pune)Maharashtra, India.

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